Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your jewellery safely and as quickly as possible.

Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

Shipping Time
Once your order has been shipped, the estimated delivery time is 5–7 business days, depending on your location.

Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Order Tracking
After your order has been shipped, you will receive a shipping confirmation email or message with a tracking number so you can monitor your delivery.

Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to courier issues, weather conditions, or high order volumes. We appreciate your patience and understanding in such situations.

Incorrect Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to an incorrect address provided by the customer. In case of Incorrect address or not accepting package delivery charges will be charged from customer.

Lost or Damaged Packages
If your order arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of delivery notification, and we will assist you in resolving the issue.

If you have any questions about shipping, please contact our support team.